Contact information

Contact Information

If you have any questions, concerns, or feedback regarding our products, your order, or our services, our customer care team is here to help. Please reach out using any of the methods below and we will respond as soon as possible.

Customer Care

Email: support@velmoranewyork.com
Response time: Within 24–48 business hours, Monday through Friday (excluding public holidays).

Business Information

Brand: VELMORA
Website: velmoranewyork.com

Wholesale and Press Inquiries

For wholesale, partnership, press, or media-related inquiries, please contact us at support@velmoranewyork.com with the subject line "Wholesale" or "Press" and a brief description of your request.

Feedback

We love hearing from our customers. If you have suggestions, product feedback, or simply want to share your VELMORA experience, please email us — your input helps us improve our products and service.

Note: For order-specific questions, please include your order number in your message so we can assist you faster.